Smart Photo Editor Not Allow Me to Save TIFF,PNG or JPEG

[kphurt Profile]

WTF is going on with this software. I take a RAW file, work it, try to save it and it keep looking for the file with a .pe ext. Mind you I should be able to just save it as a tiff or jpeg. I tried saving session same BS---remind me why I bout this software

[admin]

Very sorry to hear you're having problems saving. You're right, you should be able to save as a jpg or tiff. If you open a support ticket, our support team will try and work out what's going on. I've posted a reply to the other thread you started here.

Kind regards

Tony

[Richard Briggs Profile]

I assume when you referred to looking for files with a .pe extension that was a slip of of the mind. The files do not have extensions of .pe - PE is added to the filename itself. So searching for ".pe" will reveal no such file.

Richard

[admin]

Actually, the .pe file extension is the for a Photo Editor session file (when you want to come back and continue working on changes to your photo). Thinking about it, that's probably the problem kphurt is having: choosing "Save As Session..." rather than "Save as Jpg/Tiff/Png...".

Kind regards

Tony