Shutdown error

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Posts: 7
Joined: Wed Dec 20, 2017 5:39 pm

Shutdown error

Postby dennisbenke@hotmail.com » Sun Dec 24, 2017 6:17 am

Ok so I'm working on a photo and I get a error..... "program needs to shut down". what gives?

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Posts: 2482
Joined: Thu Feb 25, 2010 7:11 pm

Re: Shutdown error

Postby admin » Thu Dec 28, 2017 10:09 am

The most likely cause is that you are working on a large image with complex effects using the 32 bit version. If you can, either work with a smaller image, or download the 64 bit version if your os supports it.

If that doesn’t work, could you open a support ticket here.

Kind regard

Tony

Posts: 7
Joined: Wed Dec 20, 2017 5:39 pm

Re: Shutdown error

Postby dennisbenke@hotmail.com » Thu Dec 28, 2017 6:41 pm

using 64 bit

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