Shutting Down

[Scamper32 Profile]

My Smart Photo Editor software keep shutting down. I then go back to autosave and when I either am scanning the editor gallery or I try to save a photo, it shuts down. Am I doing something wrong or is there something wrong with my software?

[sonya78 Profile]

when you find out let me know cause Im having the same problem. sonyasandish@yahoo.com

[ArjunAnthroQA]

Hi sonya78 & Scamper32,

We're incredibly sorry that you're experiencing this problem. Could you please open a support ticket HERE with the details for the issue you're experiencing and our expert support team will look at the issue and get Smart Photo Editor working again with out issue.

We're deeply regretful that this is affecting your use of SPE and we make sure that we will get you back up and running.

Arjun

[Scamper32 Profile]

I tried to get help with a support ticket, they gave me a solution to follow. I couldn't find half of the place on the solutions list. When I replied back the tell them, I was given instructions on how to uninstall and reinstall Editor. It did not help. I'm like to program but I am getting very frustrated.

[sicoid2]

Hi Scamper32,

Please find clarified instructions and further support information emailed to you via the ticketing system.

Hope that helps.

Best regards,
Simon

[pwigle Profile]

mine shuts down too

[admin]

Hi pwigle,

Can you open a support ticket and our support team can get some more information from you to try and solve your problem.

Tony