Not Saving

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Joined: Sat Nov 22, 2014 7:51 pm

Not Saving

Postby landerosp » Sun Jan 04, 2015 1:23 am

All of a sudden when I have gone to save a photo it shows that it is rendering but when its done it shows either an empty file of a partial photo. What gives?

Posts: 783
Joined: Sat May 31, 2014 9:56 pm

Re: Not Saving

Postby eadams » Sun Jan 04, 2015 11:10 pm

Hi landerosp,

You can submit a support request on http://www.smartphotoeditor.com/ but you will have to supply more information before anyone can help you. For example, what operating system do you have? Are you using SPE as a standalone or as a plugin? If as a plugin, what is the host application? What is the file format of the file you are opening? If you are opening SPE from Photoshop, is the top layer a flattened layer? Good luck in solving the problem.

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