language
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
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- GASTON MARTEAU
- Posts: 3
- Joined: Fri Dec 28, 2012 1:14 pm
language
by GASTON MARTEAU » Sun Dec 30, 2012 9:33 am
I downloaded the programm in language NEDERLANDS, but finally it is an ENGLISH VERSION on my screen.
Can i still transform the language in NEDERLANDS ?
Thanks for helping me,
Gaston Marteau
Can i still transform the language in NEDERLANDS ?
Thanks for helping me,
Gaston Marteau
Re: language
by admin » Sun Dec 30, 2012 5:47 pm
Hi Gaston,
Unfortunately we currently have no immediate plans to translate the software into other languages, however it's probably something we will be doing in the medium to long term. Sorry I can't help you more.
Tony
Unfortunately we currently have no immediate plans to translate the software into other languages, however it's probably something we will be doing in the medium to long term. Sorry I can't help you more.
Tony
- GASTON MARTEAU
- Posts: 3
- Joined: Fri Dec 28, 2012 1:14 pm
Re: language
by GASTON MARTEAU » Mon Dec 31, 2012 12:44 pm
Hallo,
Thanks for your answer.
Neverthetess I am disenchanted.
Downloading the programm you can choose your language via "select a language"
"NEDERLANDS" was one of the options.
I made my choice, but finally the option "NEDERLANDS" is NOT AVAILEBLE.
This is not really correct! Sorry !
Gaston Marteau
Thanks for your answer.
Neverthetess I am disenchanted.
Downloading the programm you can choose your language via "select a language"
"NEDERLANDS" was one of the options.
I made my choice, but finally the option "NEDERLANDS" is NOT AVAILEBLE.
This is not really correct! Sorry !
Gaston Marteau
Re: language
by admin » Fri Jan 04, 2013 10:57 am
Hi Gaston,
Really sorry about the confusion. I'm guessing you selected the language when coming to pay for the product. The select language drop down is on worldpay (a third party service we use for doing the payment processing), and just refers to the language the payment process is done in, not our product. I can see how it's misleading, so I'll have a look to see if we can change anything, but as it's our payment partner that displays that page, so we might not have an option.
Tony
Really sorry about the confusion. I'm guessing you selected the language when coming to pay for the product. The select language drop down is on worldpay (a third party service we use for doing the payment processing), and just refers to the language the payment process is done in, not our product. I can see how it's misleading, so I'll have a look to see if we can change anything, but as it's our payment partner that displays that page, so we might not have an option.
Tony
- GASTON MARTEAU
- Posts: 3
- Joined: Fri Dec 28, 2012 1:14 pm
Re: language
by GASTON MARTEAU » Fri Jan 04, 2013 12:02 pm
Hi Toni,
No, no. No confusion.
I am sure, it's by downloading the product I had to make my choice in "select your language".
Of course I selected "NEDERLANDS" because" it was ONE of the opportunities.
FInaly, it doesn't work.
Gaston
No, no. No confusion.
I am sure, it's by downloading the product I had to make my choice in "select your language".
Of course I selected "NEDERLANDS" because" it was ONE of the opportunities.
FInaly, it doesn't work.
Gaston
Re: language
by admin » Mon Jan 07, 2013 9:57 am
Hi Gaston,
Could you take a screenshot of where you selected the language? The only place we can find to select the language is the language that the payment screen is shown in.
Tony
Could you take a screenshot of where you selected the language? The only place we can find to select the language is the language that the payment screen is shown in.
Tony
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