Uploading
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
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- Richard Briggs
- Posts: 379
- Joined: Thu Sep 19, 2013 12:30 am
Re: Uploading
Do you mean upload to this forum or open in SPE?
Richard
Richard
Re: Uploading
Hello Laruss,
As you can see by Richard's reply, your question needs some clarification before readers here can understand your problem. If you use the search functionality on this forum to search for "pink" you will find another thread about a pink cast on a raw file when opening it. Is that your problem?
As you can see by Richard's reply, your question needs some clarification before readers here can understand your problem. If you use the search functionality on this forum to search for "pink" you will find another thread about a pink cast on a raw file when opening it. Is that your problem?
Re: Uploading
Yes. When I upload a raw file to SPE, it appears pink. I'll search the pink thread. thank you.
- Dick Slane
- Posts: 2
- Joined: Thu Nov 28, 2013 3:21 am
Re: Uploading Cannot open file in SFE
Richard Briggs wrote:Do you mean upload to this forum or open in SPE?
Richard
No Richard, I mean I cannot open a file into SPE, from my Desktop. Please Help!!!!!
- Richard Briggs
- Posts: 379
- Joined: Thu Sep 19, 2013 12:30 am
Re: Uploading
If it is a RAW file as per previous response then I assume SPE only supports a limited set of RAW formats. Is it possible you are trying to open an unsupported RAW format?
Richard
Richard
Re: Uploading
Yes, if you could tell us more about the file you're trying to open and what the error message is, then it will be easier for us to help.
Kind regards
Tony
Kind regards
Tony
Re: Uploading
I just encountered this too. My own .cr2 RAW files from my Canon T6i will open but my friend's .cr2 RAW files from her Canon 5D MkIV have a pink overlay. I opened her files in my RAW editor and no issues. Support ticket already submitted.
Re: Uploading
dogsirl wrote:I just encountered this too. My own .cr2 RAW files from my Canon T6i will open but my friend's .cr2 RAW files from her Canon 5D MkIV have a pink overlay. I opened her files in my RAW editor and no issues. Support ticket already submitted.
There is another thread about the pink tint problem with some .cr2 files "RAW .cr2 with pink tint" http://photoeditor.anthropics.com/forum/viewtopic.php?f=4&t=4182
The problem is that not all .cr2 files are the same, and the best solution is to use the free Adobe DNG converter tool https://helpx.adobe.com/uk/photoshop/using/adobe-dng-converter.html before using Smart Photo Editor.
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