Loss of metadata from images after processing with SPE
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
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Loss of metadata from images after processing with SPE
by flyingduk » Sun Sep 25, 2016 4:37 pm
All my images processed in SPE result in the following metadata being deleted - the Author , date taken - possibly other info as well.
Is there a way to remedy this problem as I cannot enter my photos in Salons or competitions without the meta data above.
Is there a way to remedy this problem as I cannot enter my photos in Salons or competitions without the meta data above.
Re: Loss of metadata from images after processing with SPE
by gary » Wed Sep 28, 2016 2:52 pm
If this information is in the makernote section of the EXIF data then we deliberately don't preserve it because it often results in files that other software cannot read. We do preserve other metadata such as IPTC data that can contain Author, copyright etc.
I could take a look at where the data is if you could send me a file?
I could take a look at where the data is if you could send me a file?
Re: Loss of metadata from images after processing with SPE
by flyingduk » Wed Sep 28, 2016 4:20 pm
Hi Gary
I have upgraded the SPE to the latest version 1.22 and the problem seems to have disappeared as the
author and date taken are now retained.
Thanks
I have upgraded the SPE to the latest version 1.22 and the problem seems to have disappeared as the
author and date taken are now retained.Thanks
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