Now this is getting Stupid !!! Please Help !!!

[BlueWolf56 Profile]

I've only had this program for 4 months !!!!

I have had persistent crash to desktop problems that occur early in the editing session. The crashes render the program useless. I have reported it. I have been in discussion with tech support. It has not been fixed in the new version.

[Akamar Balla Photography Profile Website]

Sadly the same here, I live in hope of a fix but it never works for me, I have unistalled and reinstalled countless times.

[sicoid2]

Hi,

Please open a support ticket using the link below and our customer support team will assist you.

http://www.smartphotoeditor.com/support/

Warm regards,
Simon
Anthropics Technology Ltd.

[BlueWolf56 Profile]

But I Did open a support ticket to fix this problem !!! What Next ????

[BiggyMcSmartyPants Profile]

Me too. Maybe we should start asking for refunds, and lets see how quickly the team responds...I have had the program crash several times, and is getting bothersome and I'm about ready to throw this program out the door...Definitely let my frineds know in the photo business about the lacksidasical response in getting it fixed.

[EmmaM]

Hi BiggyMcSmartyPants, BlueWolf56 and Akamar Balla Photography,

I am afraid this is a public forum we do not post messages here containing your license information. Your forum username does not link to the name and email address that you give us when you open a support ticket, this makes it difficult to put all the information together.

Please open a support ticket here: http://www.smartphotoeditor.com/support ... icket_main
If you have already opened a support ticket please post a new message and one of our support team will be happy to help resolve your issue.

Warm regards,
Emma.

[EmmaM]

We have now released Smart Photo Editor V1.13, if you install the latest version it should resolve your crash problems. To update your software go to 'Help' and then select 'Check For Updates'.

Warm regards, Emma.