Crash on Display Selection

Any crashes, places where the software didn't work as you expected, please let us know here.
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Joined: Sat Jan 11, 2014 8:16 pm
Location: California, USA

Crash on Display Selection

Postby DBenterprises » Mon Jan 13, 2014 5:26 pm

In "Display Selection As" if I select the dashed line one, the program crashes every time. The others work fine.
W7 pro 64 bit 24gb RAM

Posts: 31
Joined: Mon Jul 29, 2013 10:22 am

Re: Crash on Display Selection

Postby Vangelisz » Tue Jan 14, 2014 11:01 am

Hi,

Can you send us a session file so we can track what happens? SPE saves the session automatically, so if you reload the application after it crashed, it will ask you if you want to recover the auto save file. Can you send this file to support1234@anthropics.com?

Thanks,
Vangelisz

Posts: 162
Joined: Sat Jan 11, 2014 8:16 pm
Location: California, USA

Re: Crash on Display Selection

Postby DBenterprises » Tue Jan 14, 2014 3:22 pm

It does it on RAW files not jpgs. I can't send the session file because it is over 100 megs. (Starts out as a 20meg but SPE makes it 101 megs)

Posts: 31
Joined: Mon Jul 29, 2013 10:22 am

Re: Crash on Display Selection

Postby Vangelisz » Tue Jan 14, 2014 4:37 pm

Hi,

In this case, could you use dropbox? Please go to https://www.dropbox.com/ and after you uploaded the session file to your dropbox folder, you will be able to share the link, so we can easily download it.
Thank you so much!

Regards,
Vangelisz

Posts: 162
Joined: Sat Jan 11, 2014 8:16 pm
Location: California, USA

Re: Crash on Display Selection

Postby DBenterprises » Tue Jan 14, 2014 10:38 pm

Sent file via "We Transfer".
https://www.wetransfer.com/

Posts: 31
Joined: Mon Jul 29, 2013 10:22 am

Re: Crash on Display Selection

Postby Vangelisz » Wed Jan 15, 2014 10:57 am

Thank you, we could reproduce it, we will try to fix this as soon as possible.

Regards,
Vangelisz

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