Exporting photo problem

[flashbry Profile]

re: Ticket #92567

I can view the ticket but cannot see the last reply, or add any more information to it so I've logged on here instead.

Anyway, nevermind, here is the information to reproduce the problem.
As stated previously, this is on a laptop with 3gb ram running Windows 7 64 bit.

Hope this helps.

1. open original photo (22.5mb cr2 raw file 5184x3456 from Canon 550d)
2. apply hdr (superdave)
3. apply darken & improve contrast (superdave)
4. apply contrast realistic (Tony)
5. apply landscape crop (Tony)
6. apply black border (David)
7. export to jpg (quality 95%)

- crash at 74%


1. open original photo (22.5mb cr2 raw file 5184x3456 from canon 550d)
2. apply hdr
3. export to jpg (quality 95%)

- works fine


1. open original photo (22.5mb cr2 raw file 5184x3456 from canon 550d)
2. apply hdr (superdave)
3. apply darken & improve contrast (superdave)
4. export to jpg (quality 95%)

- saves but colours all wrong (just red and white)



1. open original photo (9.18mb jpg file 5184x3456 from canon 550d)
2. apply hdr (superdave)
3. apply darken & improve contrast (superdave)
4. apply Contrast realistic (Tony)
5. apply Landscape crop (Tony)
6. apply Black border (David)
7. export to jpg (quality 95%)

- works fine

As you can see from the last test, I have found a work around by exporting the raw file to a jpg first. It would be nice to be able to work directly from the raw file but I can live with this.

Thanks for your help.

[ArjunAnthroQA]

Hi flashbry,

Thanks you very much, this will be invaluable to resolving this issue. We greatly appreciate the information and time it took you. Hopefully we'll be releasing a new build soon.

Thanks again.

Arjun