Stability

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Posts: 4
Joined: Thu Apr 07, 2011 2:22 pm

Stability

Postby Lamplitr » Thu Apr 28, 2011 5:34 pm

v.0.7.16 running on:

Windows Vista Home Premium 64-bit SP2
Intel Core i7 940 @ 2.93GHz (Bloomfield 45nm)
6.0GB Triple-Channel DDR3 @ 531MHz
DELL 2408WFP on ATI Radeon HD 4800 Series (1920x1200 px)

Surprisingly for a beta this complex I am seeing and reporting very high stability using v.0.7.16 for several weeks now. Especially after applying more than 3-4 filters to a single image at a time, with multiple setting changes within each filter. I fact I haven't seen a single instance of "crash" or function hang-up at any time as I attempt to beat up my sample images.

Suggestion:
An 8-core machine with 6GB RAM running under Vista (64-bit) may not be a typical platform among beta testers. Because of the extensive object modeling within SPE it could be of interest to gather both active and passive binary data on user's hardware and software configuration, particularly those claiming multiple crashes and failures. To pin down incipient crash nodes in the SPE UML you might incorporate a system-state dump feature in the next beta. More valuable than a verbal report would be an uploaded binary (text) dump documenting the failure mode and location.

Lampl1tr

Posts: 3
Joined: Sun Sep 02, 2012 7:22 pm

Re: Stability

Postby tonyAR » Sun Sep 02, 2012 7:30 pm

Using MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0E
SMC Version (system): 1.62f6

Crashes regularly..
Using quite large files from 24M Sony a65.. Feels like it runs out of memory..

Site Admin
Posts: 2482
Joined: Thu Feb 25, 2010 7:11 pm

Re: Stability

Postby admin » Mon Sep 03, 2012 10:14 am

Yes it sounds like memory might be an issue when you get to files that big. The only real solution would be for us to produce a 64 bit version of SPE, and I'm not sure how far away that might be, so I'm afraid the only thing we could do is offer a refund, or you could open a support ticket here: http://www.smartphotoeditor.com/support ... icket_main and see if you can get our support team to reproduce your problem. We do testing on a 30MP image, but we'll have more of a check now to see if we can reproduce your problem.

Tony

Posts: 3
Joined: Sun Sep 02, 2012 7:22 pm

Re: Stability

Postby tonyAR » Mon Sep 03, 2012 5:48 pm

I can email the error report that Mac produces everytime, just let me know to which email. It now crashed everytime I use it. Would be sad, think it has great potential.

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