How...?

[Sigh Profile]

Hi folks.
I have a problem here. I had to take my lap-top back to factory settings, thus, I lost everything on it, including Smart Photo Editor.
I reinstalled it, but can not seem to remember what code I was given to unlock the program, to make it useful again. I installed the free trial, too. But there is only an option to buy off there. Not to open it to existing customers.

Any advice, or help would be greatly appreciated

[admin]

Hi Sigh,

You need the license manager: http://www.smartphotoeditor.com/licenses/, there you can find out your licence token and download links to the full version.

Tony

[Sigh Profile]

Hi Sigh,

You need the license manager: http://www.smartphotoeditor.com/licenses/, there you can find out your licence token and download links to the full version.

Tony

Up and running. Eternally grateful, Tony. Thank you.

[Sigh Profile]

Hi Sigh,

You need the license manager: http://www.smartphotoeditor.com/licenses/, there you can find out your licence token and download links to the full version.

Tony

Santa gifted me a new laptop, so I've deleted Smart Photo Editor from my old laptop. I've re-used the code, and it wouldn't work. I emailed to request a code, but it was the same, and still didn't work.
Can you help me out please?

[admin]

Hi Sigh,


Open a support ticket, and our support staff should be able to get you up and running again.

Tony

[Sigh Profile]

Not happy with this system at all. Whilst I enjoy using Smart Photo Editor, the means of getting back in is dreadful.

It looks like I might have to buy again. Which is money I could use elsewhere.
When logging into the Editor as a fresh download, it should ask if you are new, or have paid. Something I have thought several times due to old laptops being replaced. I've had no problem with said method with CS3, Lightroom 4 and Snapseed. This is a very intuitive editor which has a painful method of getting it back.

Please fix this problem quickly. I want to use the program whilst I'm off over Christmas.

[admin]

Hi Sigh,

We replied in your support ticket with a token for re-activating your copy of Smart Photo Editor. I'm also going to private message you with the token.

Tony

[Sigh Profile]

Thank you very much, Tony. I am very grateful to you.
There should be an easier way to get "Back in". But for now at least, I can get on with editing again.