rendering

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Posts: 10
Joined: Mon Jul 07, 2014 3:51 pm

rendering

Postby Sorsha » Thu Sep 11, 2014 1:34 pm

anyone know why over the past 2 days the rendering to use a mask is taking around 5 minutes, and the saving an image is taking 10 minutes. i'm on a mac and it's been taking forever over the past 2 days. it's also making my mac heat up fast and i have to turn my fans up to cool it down :(

Posts: 21
Joined: Fri Jan 24, 2014 2:33 pm

Re: rendering

Postby AngAT » Thu Sep 11, 2014 1:56 pm

Hi Sorsha,

I would suggest opening a ticket on the Online Support Ticket System where the customer service team can assist you: http://www.smartphotoeditor.com/support ... icket_main

Posts: 10
Joined: Mon Jul 07, 2014 3:51 pm

Re: rendering

Postby Sorsha » Thu Sep 11, 2014 10:02 pm

ok thank you :)

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Joined: Thu Feb 25, 2010 7:11 pm

Re: rendering

Postby admin » Fri Sep 12, 2014 9:48 am

Hi Sorsha,

Nothing has changed about the software in the last two days, so either: you are applying more complex effects, or if you are doing exactly the same thing as before, something has happened to your Mac.

Tony

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