Smart Photo Editor

by **Jerry Hightower** » Mon May 14, 2012 4:54 pm

I'm saving as JPEG. After a few seconds a screen pops up but is blank. After 4 minutes a not responding message appears. I have to close down and try again

by **admin** » Tue May 15, 2012 9:42 am

I've replied via private message to investigate this further.

Tony

by **Jerry Hightower** » Tue May 15, 2012 1:19 pm

I wonder if it's because I'm using the free version?

by **admin** » Tue May 15, 2012 3:23 pm

There is no save functionality in the trial (free) version, however, we've never seen it crash when trying to save in the trial version, it should just pop up a message explaining it's a trial version. You can also tell if it's the trial version because there's a "Buy" button in a panel that is visible at all times. Are you using the trial version?

Tony

by **xtine1976** » Tue May 15, 2012 6:58 pm

hi i cant save either was using ther select area and trying to replace background and ground it works ok , but then when i save photo to my comp theres no background that im choosing its just black and blank????? this has been working fine until today please help thanks

by **xtine1976** » Tue May 15, 2012 6:59 pm

forgot to say i have the paif version

by **admin** » Thu May 17, 2012 10:04 am

Hi xtine,

I'll reply via private message about this.

Tony

by **Jerry Hightower** » Thu May 17, 2012 12:52 pm

I've discovered it will save. It just takes 12-15 minutes.

by **admin** » Thu May 17, 2012 1:46 pm

Wow that is a long time! The tabs at the top show all the changes you've made to your image. Are there a lot of them?

Tony

by **Jerry Hightower** » Thu May 17, 2012 6:19 pm

Yes, I've got a lot of old & new

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