i just upgraded to the latest version/ many crashes

[ezdrifter Profile]

ok i tried this for a week or so, it worked fine the first few days then it started,crashing sometimes, not responding and taking forever to render.. so i am going to see if i can go back again to the other one that worked fine...i hope you fix this!!

[admin]

Hi Ezdrifter,

It's possible we have fixed it. There was a crash in a version that we have resolved. Could you tell me which version you are using that you had problems with? You can still download the old version using those links. Those links are for Smart Photo Editor, they are just hosted on our main Portrait Pro site.

Kind regards,

Tony

[painted tulip Profile]

I was having issues with the new version and have downgraded. Seems okay now. Kept freezing, not responding when I was trying to add a composite. Also the image files I was trying to view to open from my computer to use for the composites were not showing the images, just that blank ''I'm a jpg' frame on your computer"...Really not that fond of the guess what the image is game, lol! Soon as I downgraded, it all worked as usual.

[albee Profile]

I haven't used this program in a while and managed to do a few shots yesterday, but today everything is a corrupt file, according to this Smart Photo Editor. How do we fix this? I have wasted enough time and effort on this balky program. Al

[admin]

Hi Albee,

Sorry to hear you are getting errors. First make sure you're running the latest version: 1.21.15. If that doesn't fix it, could you open a support ticket, and send your file across, so our support team can take a look at what's going wrong.

Kind regards

Tony