Font sizes too large

[costaphilippou Profile]

Ive just bought an HP Spectre X360 with windows 10. The font sizes are too large and pixelated on all the screens and all the options dont fit onto the page. Please see the attachment.

This wasnt the case on my older laptop, where I was using an older version of Windows.

Would appreciate help, thanks

[tuthill Profile]

I have the same problem on Windows 10.

[DennB Profile]

Does not happen on my pc using W10. Probably need to adjust setting in W10. What screen resolution are you using/have? Is it a 4k screen?

[tuthill Profile]

Not 4k and res is 1920 x 1080. Installed on my other laptop and the display is ok so must have something to do with the res I'm at. Oddly the previous version didn't have a problem at this resolution.

[DennB Profile]

I have an older monitor. The reso on it is 1680x1050 (16:10 aspect ratio) and everything scales nicely.

[tuthill Profile]

I have an older monitor. The reso on it is 1680x1050 (16:10 aspect ratio) and everything scales nicely.

All of my other software displays properly at the native resolution of this laptop so I'm not going to change the resolution for Smart Photo Editor. There's obviously a bug that needs addressing.

[darrenp]

Hi there,

I'm sorry to hear that you are experiencing this problem. It seems to affect a small number of our users. Can you try the following slightly modified version and get back to me as to whether it fixes the problem you are seeing? This version respects the Windows scaling factor for your screen so it should look the same in terms of text size, button size, etc as other applications. Here are the links:

• Trial: https://www.dropbox.com/s/makg2cmq1oxcf ... 4.exe?dl=1
• Std: https://www.dropbox.com/s/3g5c2kdik1637 ... 4.exe?dl=1
• Studio: https://www.dropbox.com/s/6rfldqxrelzlp ... 4.exe?dl=1

Please let me know how you go.

Many thanks,

])arren.
Computer Scientist
Anthropics

[tuthill Profile]

Hi there,

I'm sorry to hear that you are experiencing this problem. It seems to affect a small number of our users. Can you try the following slightly modified version and get back to me as to whether it fixes the problem you are seeing? This version respects the Windows scaling factor for your screen so it should look the same in terms of text size, button size, etc as other applications. Here are the links:

• Trial: https://www.dropbox.com/s/makg2cmq1oxcf ... 4.exe?dl=1
• Std: https://www.dropbox.com/s/3g5c2kdik1637 ... 4.exe?dl=1
• Studio: https://www.dropbox.com/s/6rfldqxrelzlp ... 4.exe?dl=1

Please let me know how you go.

Many thanks,

])arren.
Computer Scientist
Anthropics

Yes, this version displays properly.

Thanks ])arren.

[darrenp]

Pleased to hear it! Many thanks for the feedback.

])arren.

[maile Profile]

I have this issue too! Font size too large after loading purchased version. However, trial version fits just fine on my pc. What is the fix?