Can't Save

[Jerry Hightower Profile]

I'm saving as JPEG. After a few seconds a screen pops up but is blank. After 4 minutes a not responding message appears. I have to close down and try again

[admin]

I've replied via private message to investigate this further.

Tony

[Jerry Hightower Profile]

I wonder if it's because I'm using the free version?

[admin]

There is no save functionality in the trial (free) version, however, we've never seen it crash when trying to save in the trial version, it should just pop up a message explaining it's a trial version. You can also tell if it's the trial version because there's a "Buy" button in a panel that is visible at all times. Are you using the trial version?

Tony

[xtine1976 Profile]

hi i cant save either was using ther select area and trying to replace background and ground it works ok , but then when i save photo to my comp theres no background that im choosing its just black and blank????? this has been working fine until today please help thanks

[xtine1976 Profile]

forgot to say i have the paif version

[admin]

Hi xtine,

I'll reply via private message about this.

Tony

[Jerry Hightower Profile]

I've discovered it will save. It just takes 12-15 minutes.

[admin]

Wow that is a long time! The tabs at the top show all the changes you've made to your image. Are there a lot of them?

Tony

[Jerry Hightower Profile]

Yes, I've got a lot of old & new