Windows Update

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Joined: Fri Apr 12, 2019 8:44 pm

Windows Update

Postby rvamosi » Mon Jul 01, 2019 9:35 pm

I have now had this happen twice. I have a Windows Surface with Windows 10. Since I purchased the photo editor software, windows has sent through 2 updates. Each time I receive an update, Photo Editor asks for a functional token. I have tried reinstalling Smart Photo Editor, but to no avail it responds by saying this token is already in use! This is EXTREMELY frustrating. I sent several messages to support, with no response.

Posts: 379
Joined: Thu Sep 19, 2013 12:30 am

Re: Windows Update

Postby Richard Briggs » Tue Jul 02, 2019 7:34 am

I had the same problem a few months back on an HP PC running Windows 10. Raised a support ticket and the problem was resolved. No idea what the cause was.

Richard

Site Admin
Posts: 2482
Joined: Thu Feb 25, 2010 7:11 pm

Re: Windows Update

Postby admin » Tue Jul 02, 2019 9:35 am

Hi rvamosi,

I've updated your token, so try again and you should be good to go.

Kind regards

Tony

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