Shutting Down
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
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Shutting Down
by Scamper32 » Sat Jun 23, 2012 10:34 pm
My Smart Photo Editor software keep shutting down. I then go back to autosave and when I either am scanning the editor gallery or I try to save a photo, it shuts down. Am I doing something wrong or is there something wrong with my software?
Re: Shutting Down
by sonya78 » Sun Jun 24, 2012 4:26 pm
when you find out let me know cause Im having the same problem. sonyasandish@yahoo.com
- ArjunAnthroQA
Re: Shutting Down
by ArjunAnthroQA » Mon Jun 25, 2012 10:21 am
Hi sonya78 & Scamper32,
We're incredibly sorry that you're experiencing this problem. Could you please open a support ticket HERE with the details for the issue you're experiencing and our expert support team will look at the issue and get Smart Photo Editor working again with out issue.
We're deeply regretful that this is affecting your use of SPE and we make sure that we will get you back up and running.
Arjun
We're incredibly sorry that you're experiencing this problem. Could you please open a support ticket HERE with the details for the issue you're experiencing and our expert support team will look at the issue and get Smart Photo Editor working again with out issue.
We're deeply regretful that this is affecting your use of SPE and we make sure that we will get you back up and running.
Arjun
Re: Shutting Down
by Scamper32 » Tue Aug 14, 2012 8:11 pm
I tried to get help with a support ticket, they gave me a solution to follow. I couldn't find half of the place on the solutions list. When I replied back the tell them, I was given instructions on how to uninstall and reinstall Editor. It did not help. I'm like to program but I am getting very frustrated.
Re: Shutting Down
by sicoid2 » Thu Aug 16, 2012 10:58 am
Hi Scamper32,
Please find clarified instructions and further support information emailed to you via the ticketing system.
Hope that helps.
Best regards,
Simon
Please find clarified instructions and further support information emailed to you via the ticketing system.
Hope that helps.
Best regards,
Simon
Re: Shutting Down
by admin » Tue Aug 28, 2012 10:03 am
Hi pwigle,
Can you open a support ticket and our support team can get some more information from you to try and solve your problem.
Tony
Can you open a support ticket and our support team can get some more information from you to try and solve your problem.
Tony
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