Can't save

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Posts: 3
Joined: Thu Jul 12, 2012 6:16 pm

Can't save

Postby OldVic » Sun Jul 22, 2012 8:59 pm

I've made a composite from 3 files in 3 different directories. They're arranged as the original tiff with 1 overlay jpg and 1 underlay jpg. The pe file saves and reloads just fine. The pe size is about the same as the 3 file total. When saving as a jpg or tiff I get "Internal program error - Failed to get image". Do I need to start with all files in the same directory? Thanks.

Posts: 3
Joined: Thu Jul 12, 2012 6:16 pm

Re: Can't save

Postby OldVic » Mon Jul 23, 2012 4:21 am

I think I fixed it. If I use only jpg files it works. Maybe composites including big tiff files are too big to handle. Sorry to bother you. :D

ArjunAnthroQA

Re: Can't save

Postby ArjunAnthroQA » Tue Jul 24, 2012 11:13 am

Hi OldVic,

Thanks for passing this on, I'll look into it and see if there are any underlying issues that may need to be fixed.

Arjun

Posts: 29
Joined: Sun Jul 24, 2011 3:37 pm

Re: Can't save

Postby MacSa » Sun Oct 14, 2012 5:28 pm

Hi,

same issue here - trying a composite of a TIFF (1743x2624 pixels, 16 Bit) with a JPG as backround.

When trying to save it fails with "Internal Program Error: failed to get the image" - regardless of the format I want to save to.

Using SPE v1.16.8 and could provide the session file on request. Would really like to see that fixed, as replacing backgrounds is one of my main usages for SPE.

Will try the same with two JPG.

Regards - MacSass

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