Crashes
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- miltduquette
- Posts: 1
- Joined: Fri Apr 06, 2012 4:42 am
- Location: Medicine Hat, Alberta
Crashes
by miltduquette » Thu Oct 18, 2012 5:19 am
I am trying to add effects to photo and it gets to page 19, then it crashes constantly
Im running a Mac with Mountain Lion 10.8.2 and a 24" iMac 3.06Ghz and 8gb of memory
I did a fresh restart and still does the same thing
Please help
Im running a Mac with Mountain Lion 10.8.2 and a 24" iMac 3.06Ghz and 8gb of memory
I did a fresh restart and still does the same thing
Please help
- ArjunAnthroQA
Re: Crashes
by ArjunAnthroQA » Thu Oct 18, 2012 10:30 am
Hi miltduquette,
I've taken a look at your problem on my Mac also running 10.8.2 with a slower processor and 4 gb of RAM and I couldn't reproduce the issue.
Can you tell us what type of image you're editing and if you've applied any other edits to the image before going to page 19. I'll then do whatever I can to investigate the problem and find a resolution.
If you'd prefer to deal with our support team, you can open a support ticket here: http://www.smartphotoeditor.com/support/?page=ticket_submit
I've taken a look at your problem on my Mac also running 10.8.2 with a slower processor and 4 gb of RAM and I couldn't reproduce the issue.
Can you tell us what type of image you're editing and if you've applied any other edits to the image before going to page 19. I'll then do whatever I can to investigate the problem and find a resolution.
If you'd prefer to deal with our support team, you can open a support ticket here: http://www.smartphotoeditor.com/support/?page=ticket_submit
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