Montage
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- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Montage
by melissajbrown » Sun Dec 09, 2012 6:29 pm
hi there,
just wondering if anyone else was having this problem,
i have made lots of montages and they have turned out great, but now i am trying to and my photos just appear blurry on the page. am i doing something wrong?
Thanks
Mel
just wondering if anyone else was having this problem,
i have made lots of montages and they have turned out great, but now i am trying to and my photos just appear blurry on the page. am i doing something wrong?
Thanks
Mel
Re: Montage
by admin » Mon Dec 10, 2012 11:08 am
Hi Mel,
Are you on a Mac by any chance? There is a known problem we're invesitgating regarding the Mac not updating the screen properly, which we're looking into.
The problem is to do with updating the screen, zooming in and out again would force an update, and might help.
You could try increasing the milliseconds for inital preview (to say 800) in the settings dialog to see if that helps. That gives the renderer more time to give you a better version of the picture.
Tony
Are you on a Mac by any chance? There is a known problem we're invesitgating regarding the Mac not updating the screen properly, which we're looking into.
The problem is to do with updating the screen, zooming in and out again would force an update, and might help.
You could try increasing the milliseconds for inital preview (to say 800) in the settings dialog to see if that helps. That gives the renderer more time to give you a better version of the picture.
Tony
- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Re: Montage
by melissajbrown » Mon Dec 10, 2012 4:10 pm
Hi,
thanks for replying.
i am not on a mac, i increased the milliseconds but that didnt help unfortunately.
when it first loads onto the page it is clear but as soon as it has finished loading and i can move/resize etc it goes blurry.
thanks for replying.
i am not on a mac, i increased the milliseconds but that didnt help unfortunately.
when it first loads onto the page it is clear but as soon as it has finished loading and i can move/resize etc it goes blurry.
Re: Montage
by admin » Mon Dec 10, 2012 6:19 pm
Hi Mel,
If you leave it for a little while, does it become sharp again?
Tony
If you leave it for a little while, does it become sharp again?
Tony
- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Re: Montage
by melissajbrown » Mon Dec 10, 2012 10:53 pm
i left it for 10 minutes and it didnt change
Re: Montage
by admin » Tue Dec 11, 2012 10:52 am
Hi Mel,
If you zoom in and out again, does that fix it? We're in the process of fixing this bug on the Mac. It's conceivable it will fix it on the PC too, but we've not seen it happen on the PC yet. It shouldn't affect any files that you save out.
Tony
If you zoom in and out again, does that fix it? We're in the process of fixing this bug on the Mac. It's conceivable it will fix it on the PC too, but we've not seen it happen on the PC yet. It shouldn't affect any files that you save out.
Tony
- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Re: Montage
by melissajbrown » Wed Dec 12, 2012 1:05 pm
no it didnt fix it when i zoomed in and out. fingers crossed when you fix it for mac it will fix it for pc's as i really love using this.
thanks
thanks
- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Re: Montage
by melissajbrown » Sat Dec 29, 2012 2:24 am
just wondering if there was any updates on the photos being blurry when you upload them to make a montage. mine are till blurry and i really want to use it 
Re: Montage
by admin » Sun Dec 30, 2012 5:45 pm
Hi Melissa,
Have you updated to the newest version (1.18)? Let me know if that doesn't fix it. In the meantime, it should still save the images nice and sharp.
Tony
Have you updated to the newest version (1.18)? Let me know if that doesn't fix it. In the meantime, it should still save the images nice and sharp.
Tony
- melissajbrown
- Posts: 6
- Joined: Tue Jul 31, 2012 12:56 pm
Re: Montage
by melissajbrown » Tue Jan 01, 2013 5:54 pm
Hi,
i have updated and the photos are still blurry when i upload them and are blurry when i save them as well.
i have updated and the photos are still blurry when i upload them and are blurry when i save them as well.
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