Stopped Working

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Stopped Working

Postby blangton » Mon Feb 04, 2013 8:31 pm

I have found that the program stops working quite often, which is very annoying. I am running this program on a 64bit windows 7 PC with 12gb ram

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Re: Stopped Working

Postby admin » Tue Feb 05, 2013 10:08 am

Sorry that you are having problems. The best thing to do is to open a support ticket, and our support staff will try and figure out what's going wrong.

Tony

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Joined: Tue Apr 02, 2013 4:05 pm

Re: Stopped Working

Postby godon » Tue Apr 02, 2013 5:04 pm

I have a Windows 8 Pro 64-bit operating system with 32MB of memory. The Smart Photo software shouldn't be crashing so much. I find that if I am in the program making various changes, the program will just stop and tells me to quit the program. I've learned to save my work often, but that can be an added hassle. Anyone have any suggestions?

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Re: Stopped Working

Postby admin » Wed Apr 03, 2013 10:12 am

Hi godon,

Could you also open a support ticket? Our support staff might be able to assist.

Tony

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Joined: Sun Feb 10, 2013 5:23 pm

Re: Stopped Working

Postby DeeDee0412 » Tue Jun 04, 2013 6:45 pm

From what I am reading this program crashes alot.....................

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Joined: Sun Dec 09, 2012 2:08 pm

Re: Stopped Working

Postby cherylboo » Wed Jul 03, 2013 11:16 pm

I seem to have this problem of stopping/freezing each time I use the programme. I wonder sometimes if I'm doing something wrong :(

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Re: Stopped Working

Postby admin » Thu Jul 04, 2013 2:27 pm

Hi Charylboo,

Is there something in particular you're doing when it crashes?

Tony

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Joined: Wed Jul 10, 2013 7:43 pm

Re: Stopped Working

Postby catedral » Wed Jul 10, 2013 7:47 pm

I use windows 8 on a 64 bit and my smart photo stops working a lot too

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Re: Stopped Working

Postby darrenp » Thu Jul 11, 2013 11:44 am

Hi there,

Can you open a support ticket. Our team will be happy to help.

Many thanks,

])arren.

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Joined: Fri Aug 02, 2013 2:25 pm

Re: Stopped Working

Postby ShareefJaffar » Sat Aug 03, 2013 2:08 pm

I am experiencing the same problem. The software keeps freezing every single time. My configuration is a windows 7 64 bit with 16 gb ram. Will there be a patch to correct this problem?

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