RAW
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Re: RAW
Could you send us an example file so we can investigate. There are free uploading services such as http://yousendit.com that make it easy to send large files, or you can email the file to support1234@smartphotoeditor.com but when you send us the file please make sure you say what the problem is i.e. the file won't load in the Smart Photo Editor.
thanks,
Gary
thanks,
Gary
- CatholicBohemian
- Posts: 1
- Joined: Sun Feb 05, 2012 12:33 am
Re: RAW
I'd like to see the program handle NRW files (for a Nikon P7000).
Re: RAW
We tried emailing you (CatholicBohemian) directly to try to resolve the issue on 06.02.12 but haven't unfortunately heard back.
The software should work with a Nikon 'Coolpix' P7000; there may be a problem without the 'Coolpix' versioning.
Unfortunately we don't have access to a Nikon P7000 or any such raw photos in the office, but if you'd be able to please send us a couple of example raw photos (as per the previous forum post), we'll hopefully be able to rectify the situation.
Thanks,
Simon
The software should work with a Nikon 'Coolpix' P7000; there may be a problem without the 'Coolpix' versioning.
Unfortunately we don't have access to a Nikon P7000 or any such raw photos in the office, but if you'd be able to please send us a couple of example raw photos (as per the previous forum post), we'll hopefully be able to rectify the situation.
Thanks,
Simon
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