Version 1.19.2 - Problem Installing
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
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Version 1.19.2 - Problem Installing
by JoeM88 » Sat Dec 07, 2013 2:11 pm
Have downloaded version 1.19.2 and cannot install it - following message appears -
SmartPhotoEditor_v1.19.29-64.pkg can't be opened because it is from an unidentified developer.
"SmartPhotoEditor_v1.19.29-64.pkg" is on the disk image "SmartPhotoEditorSetup64.dmg". Safari downloaded this disk image today at 13.01 from www.smartphotoeditor.com.
Any help would be greatly appreciated.
SmartPhotoEditor_v1.19.29-64.pkg can't be opened because it is from an unidentified developer.
"SmartPhotoEditor_v1.19.29-64.pkg" is on the disk image "SmartPhotoEditorSetup64.dmg". Safari downloaded this disk image today at 13.01 from www.smartphotoeditor.com.
Any help would be greatly appreciated.
Re: Version 1.19.2 - Problem Installing
by admin » Mon Dec 09, 2013 10:19 am
Hi JoeM88,
This is a feature in OSX called "Gatekeeper". It can easily be worked around though. Just Control Click on the package and choose "Open" from the dialog. Let me know if you need any more help.
Tony
This is a feature in OSX called "Gatekeeper". It can easily be worked around though. Just Control Click on the package and choose "Open" from the dialog. Let me know if you need any more help.
Tony
Re: Version 1.19.2 - Problem Installing
by JoeM88 » Mon Dec 09, 2013 11:30 pm
Tony
Worked first time. Thank you. Customer service has always been first class.
Joe
Worked first time. Thank you. Customer service has always been first class.
Joe
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