Apologies
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- andrewb2012
- Posts: 1045
- Joined: Wed Jan 25, 2012 7:09 pm
Apologies
by andrewb2012 » Fri Jul 25, 2014 10:45 am
Hi Folks,
I uploaded nearly 250 speech bubble effects (in 5 series) almost two weeks ago and made a video on how to make adjustments. The bubbles are still not live yet, however, I do know that Anthopics are in the process of upgrading and changing their SERVERS for Smart Photo Editor - so I imagine that is the reason that the Gallery has not been updated with my effects. If you have been looking for these effects, then I think they should appear once the servers are up and running properly.
Please accept my apology for announcing them before they are live and accessible in the Gallery.
Lesson learned!
Kind regards,
Andrew
I uploaded nearly 250 speech bubble effects (in 5 series) almost two weeks ago and made a video on how to make adjustments. The bubbles are still not live yet, however, I do know that Anthopics are in the process of upgrading and changing their SERVERS for Smart Photo Editor - so I imagine that is the reason that the Gallery has not been updated with my effects. If you have been looking for these effects, then I think they should appear once the servers are up and running properly.
Please accept my apology for announcing them before they are live and accessible in the Gallery.
Lesson learned!
Kind regards,
Andrew
Re: Apologies
by Phelon » Fri Jul 25, 2014 3:35 pm
Hi Andrew,
Apologies accepted, but it wasn't affecting me. However, listen to this story: Yesterday morning I was up very early and downloaded to SPE my Painted Amaryllis and even made a return comment, and then it was like Hell broke loose. From early morning until after midnight, I could not get into any of the SPE forums!! There was no warning from SPE. I thought it was trouble on my end, and I spent the day trying every which way to get back my belied Smart Photo Editor. There was always a white screen with ERROR sql mysql4 2002, with a whole lot of words to contact the administration. I used all my disk recovery and repair tools I could think of. Finally, after dinner I decided to reinstall my Mac operating system--where everything (data) is saved, and after a long wait, that didn't work. It was midnight and time to go to bed.
So now this morning, everything seems to be fine. It wasn't you Andrew, it was SPE not giving us a warning that we would not be able to use their server for a long number of hours.
Now I have day's work ahead, and I'll be back to reload a better Amaryllis picture.
Have a good one.
Phelon
Apologies accepted, but it wasn't affecting me. However, listen to this story: Yesterday morning I was up very early and downloaded to SPE my Painted Amaryllis and even made a return comment, and then it was like Hell broke loose. From early morning until after midnight, I could not get into any of the SPE forums!! There was no warning from SPE. I thought it was trouble on my end, and I spent the day trying every which way to get back my belied Smart Photo Editor. There was always a white screen with ERROR sql mysql4 2002, with a whole lot of words to contact the administration. I used all my disk recovery and repair tools I could think of. Finally, after dinner I decided to reinstall my Mac operating system--where everything (data) is saved, and after a long wait, that didn't work. It was midnight and time to go to bed.
So now this morning, everything seems to be fine. It wasn't you Andrew, it was SPE not giving us a warning that we would not be able to use their server for a long number of hours.
Now I have day's work ahead, and I'll be back to reload a better Amaryllis picture.
Have a good one.
Phelon
Re: Apologies
by Phelon » Fri Jul 25, 2014 3:39 pm
Now I see my download from yesterday and comment are missing. Bummer.
Phelon
Phelon
- andrewb2012
- Posts: 1045
- Joined: Wed Jan 25, 2012 7:09 pm
Re: Apologies
by andrewb2012 » Fri Jul 25, 2014 3:43 pm
Hi Phelon,
I hit the same problem but I did know that changes were afoot, so I realised that it was likely to be the change to new servers that was causing the problem. C'est la vie, these things happen. It can be a bit annoying thinking about time wasted. I look forward to seeing your 'better Amaryllis picture' - keep up the good work and thanks for your comments.
Have a better day (today) and keep smiling!
Cheers,
Andrew
I hit the same problem but I did know that changes were afoot, so I realised that it was likely to be the change to new servers that was causing the problem. C'est la vie, these things happen. It can be a bit annoying thinking about time wasted. I look forward to seeing your 'better Amaryllis picture' - keep up the good work and thanks for your comments.
Have a better day (today) and keep smiling!
Cheers,
Andrew
Re: Apologies
by admin » Mon Jul 28, 2014 9:49 am
Hi everyone,
It is us who should be apologising. I hadn't been notified that our servers were being updated, and I think the plan was for it to be invisible to you guys. However, there was an unexpected problem, and things didn't go so smoothly, so we turned off the forums while we fixed it. Apologies for any problems caused, and we'll try and let you know if there might be any possibility of things going wrong in the future.
Tony
It is us who should be apologising. I hadn't been notified that our servers were being updated, and I think the plan was for it to be invisible to you guys. However, there was an unexpected problem, and things didn't go so smoothly, so we turned off the forums while we fixed it. Apologies for any problems caused, and we'll try and let you know if there might be any possibility of things going wrong in the future.
Tony
Re: Apologies
by Phelon » Mon Jul 28, 2014 1:27 pm
Hi Tony,
Good morning and thanks for your apology and explanation; at least it's not a permanent shutdown. I expect, however, that the new server will give much better service to all, and it will have been worth all the trouble and expense.
Phelon
Good morning and thanks for your apology and explanation; at least it's not a permanent shutdown. I expect, however, that the new server will give much better service to all, and it will have been worth all the trouble and expense.
Phelon
- christyrose
- Posts: 1
- Joined: Thu Aug 14, 2014 1:43 am
Re: Apologies
by christyrose » Thu Aug 14, 2014 1:53 am
andrewb2012 wrote:Hi Folks,
I uploaded nearly 250 speech bubble effects (in 5 series) almost two weeks ago and made a video on how to make adjustments. The bubbles are still not live yet, however, I do know that Anthopics are in the process of upgrading and changing their SERVERS for Smart Photo Editor - so I imagine that is the reason that the Gallery has not been updated with my effects. If you have been looking for these effects, then I think they should appear once the servers are up and running properly.
Please accept my apology for announcing them before they are live and accessible in the Gallery.
Lesson learned!
Kind regards,
Andrew
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