raw, nef files

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Posts: 4
Joined: Wed Feb 08, 2012 3:30 am

raw, nef files

Postby elvuego » Tue Nov 11, 2014 6:12 am

Hi, I had to reinstall Smart Photo Editor and now I cannot open any of nef file. What can I do to solve the problem. thank you.

Site Admin
Posts: 2482
Joined: Thu Feb 25, 2010 7:11 pm

Re: raw, nef files

Postby admin » Tue Nov 11, 2014 10:39 am

Could you give a bit more information? Why can't you open any nef files? Do you get an error when you try and load them?

Thanks,

Tony

Posts: 4
Joined: Wed Feb 08, 2012 3:30 am

Re: raw, nef files

Postby elvuego » Wed Nov 12, 2014 1:46 am

I don't have any error message when opening a raw, nef file...Nothing happen....total blank...I don't have any problem with the JPG files. Awaiting for you answer. Thankyou.

Site Admin
Posts: 2482
Joined: Thu Feb 25, 2010 7:11 pm

Re: raw, nef files

Postby admin » Wed Nov 12, 2014 11:38 am

First, have you tried uninstalling and reinstalling. If that doesn't work could you open a support ticket and see if our support team can help?

Thanks

Tony

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