Tokens not working again arrrhhhh lol
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Tokens not working again arrrhhhh lol
by risey » Fri Aug 07, 2015 1:43 pm
Upgraded to Win 10, entered tokens in for both Smart Photo and Portrait Pro, worked fine, started up PC today, loaded them up, they asked for tokens again, entered and now....... they are already in use or something like that...
This happened several times before for me in Windows 8.1.... took ages before i got SUPPORT
my day off also....
Send a support request just now, will twiddle thumbs...
This happened several times before for me in Windows 8.1.... took ages before i got SUPPORT
my day off also.... Send a support request just now, will twiddle thumbs...
Re: Tokens not working again arrrhhhh lol
by Cattrina » Mon Aug 10, 2015 4:21 pm
Sorry to hear that you're having trouble activating.
Please could you let me know what your support ticket number is, so that I can follow this up with the support team?
Please could you let me know what your support ticket number is, so that I can follow this up with the support team?
Re: Tokens not working again arrrhhhh lol
by t.m.eyes » Sun Oct 04, 2015 10:31 am
Hi there, I have also upgraded to win 10, and reinstalled all programs. But spe won't accept my token num. Why is that???
Re: Tokens not working again arrrhhhh lol
by admin » Mon Oct 05, 2015 9:37 am
Hi,
Windows 10 has a different signature from the previous versions of windows, so you will need to reactivate. If you open a support ticket, our support team can give you a new activation on your token to get you up and running again.
Kind reagards,
Tony
Windows 10 has a different signature from the previous versions of windows, so you will need to reactivate. If you open a support ticket, our support team can give you a new activation on your token to get you up and running again.
Kind reagards,
Tony
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